As hospitals and health systems increasingly focus on enhancing patient satisfaction, investing in highly visible spaces such as lobbies can be a strategic, cost-conscious way to elevate first impressions. In a recent article for Becker’s Hospital Review, Healthcare Senior Interior Designer and Technical Practice Leader Carolyn Blake, IIDA, LEED AP, EDAC, shares insights on how thoughtful lobby renovation projects can improve patient experience, reduce stress and create a more positive first impression, without overextending limited capital budgets.
Read the article, entitled “Better first impressions: How lobby renovations can help boost the patient experience,” online here.
