Cookeville Regional Medical Center

  • Jeffery Morris

    Jeffery Morris AIA, EDAC, LEED AP

    Senior Healthcare Principal Contact
Cookeville, TN, United States of America
Cookeville Regional Medical Center

Challenged by an aging facility that was rapidly outgrowing its ability to serve its patients efficiently, Cookeville Regional Medical Center (CRMC) turned to GS&P for innovative solutions. Tasked with integrating five decades of architectural styles and giving the aging hospital a modern makeover, the GS&P team set about transforming an outdated and often uncomfortable environment into a patient- and family-centered facility that could function effectively as an entire unit.

GS&P’s relationship with CRMC began in 1998, and in 2004 the design team turned its hand to the North Patient Tower addition and renovations project. With its unwelcoming interior environment and multiple entrances that often left patients and visitors in a state of confusion, the longstanding rural hospital—built in 1950—was not only in desperate need of a new front entrance that provided clear wayfinding, but was also looking for updates that would provide the out-of-date facility with a brand new identity.

Essential to the owner was that the new patient tower addition/renovations create a healing environment that fully embraced family support. To achieve this, the design team concentrated on a number of pivotal areas. For example, all patient rooms were designed to be private and a third larger than typical patient rooms. And far more intimate than the archetypal hospital waiting room that generally offers little privacy or personal space, sub-waiting areas were located throughout the patient floors, allowing family members to stay close to their loved ones.

To bring the outside environment in, the new patient tower was specifically situated to allow the majority of patient rooms to have a view of the surrounding landscaping and gardens, as opposed to adjacent patient rooms or older parts of the hospital. Nurses’ stations were also designed to take advantage of direct natural light and the surrounding vistas.

Focusing on the patient-family experience, the new 126-bed, 240,000-square-foot patient tower addition replaces semi-private rooms with private, standardized rooms that can easily accommodate several family members. The profound transformation also gave the hospital the much-needed new image it desired, with its new front entrance providing clear wayfinding, and creating a far more cohesive and inviting environment for patients and visitors alike. The state-of-the-art medical center is ranked among America’s 100 Best Hospitals for Cardiac Care, Coronary Intervention, Orthopedic Surgery and Spine Surgery (HealthGrades rankings, 2013).

"GS&P's innovative planning and design have been an important part of our journey to become a Top 100 Hospital and a Top 100 Hospital for Performance Improvement Leaders."

Bernie Mattingly
Former Chief Executive Officer, Cookeville Regional Medical Center

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