In a new article for Facilities Net, Gresham Smith’s Technology Systems Department Manager, Heather Callaway, RCDD, LEED AP, CTS-D, CTS-I, ANP, offers commentary on how modern facility software is reshaping the way buildings are operated, maintained, and optimized. She shares how today’s connected platforms, powered by IoT devices, integrated analytics, and cloud‑based tools, are giving facility managers unprecedented visibility into building performance.
Callaway explains how these platforms help teams detect inefficiencies, monitor key performance metrics, and streamline workflows across complex building systems. Her perspective underscores a major industry shift: facility managers are no longer limited to reactive operations. Instead, they can leverage real‑time data to anticipate issues, reduce energy waste, and make informed decisions that improve both performance and occupant comfort.
Her contributions also highlight the growing importance of usability, integration, and strategic implementation when selecting facility software. As she notes, the right platform, paired with the right processes, can significantly enhance operational efficiency, strengthen communication across departments, and deliver measurable energy savings.
Read the article, entitled “Tapping Into Facility Software for Energy Efficiency,” located here.
