In a new article for FacilitiesNet, Gresham Smith’s Technology Systems Department Manager, Heather Callaway, RCDD, LEED AP, CTS‑D, CTS‑I, ANP, shares practical guidance for facility managers evaluating modern software platforms. She notes that today’s tools vary widely in capability, making it essential to select systems that truly support daily operations and long‑term performance.
Callaway emphasizes that usability should be a leading factor, as the user interface becomes a facility manager’s primary touchpoint and must enable quick, confident decision‑making. She also highlights the value of strong integration, explaining that platforms capable of consolidating data from multiple building systems offer clearer, more actionable insight. With many solutions shifting to cloud‑based environments, she underscores the importance of reviewing IT alignment and cybersecurity early in the selection process.
Read the article, “Tapping Into Facility Software for Energy Efficiency,” located here.
