We provided design, baggage consulting and engineering services for the interior renovation of all existing bag claim areas and the replacement of all bag claim units. The renovation was constructed in phases to allow the terminal building to remain operational, since baggage claims used by every airline were affected.
Additionally, the wayfinding system we designed for the bag claim addition included digital signage, with a cohesive design that introduces consistency and larger, easier-to-read graphics while also reinforcing airport branding. In addition to the permanent wayfinding system, the team also designed a multi-phased, temporary wayfinding program, uniquely developed to meet passengers’ needs during construction.