The lobby is often the first impression visitors have of a healthcare facility and it plays a critical role in shaping perceptions of care. In an article for Healthcare Construction + Operations News, Gresham Smith Interior Designers Maria Sanchez, IIDA, NCIDQ, RID, LEED AP ID+C, and Emmalee Hackney, IIDA, NCIDQ, explore how strategic design choices—from intuitive wayfinding to community-focused art, nature access, and flexible seating—can transform the entry experience into a welcoming extension of care.
Read the article, entitled “Designing First Impressions: How Hospital Lobbies Shape the Patient Experience” online here.
